Policies


Shipping Policy

We currently ship via USPS to the U.S. only (which includes Alaska and Hawaii). Standard shipping rates apply.

*Return shipping: The customer will be responsible for return shipping fees or any reason other than defects found upon receipt of product. In which case, the customer will be required to return product within the 30 day return period to be issued a refund.


Return Policy

We realize that custom made products such as thermoformed plastics will suit each individual wearer’s comfort level and needs differently. That is why we want to give our customer the time to “test drive” our products. We can repair, replace, exchange, or issue a full refund in our 30 day money back guarantee. Kydex, as well as the mounting clips and hardware we use, are strong, durable materials. We are confident our holsters will last and provide a lifetime warranty on our product.


Privacy Policy

This privacy policy discloses the privacy practices for rrtholsters.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as your shipping address), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

PayPal is the online payment gateway we use to process your payment through this website. Your payment information (such as your credit card number) is processed by PayPal and is in no way stored or accessible from this website. You may review PayPal’s privacy directly on their website: https://www.paypal.com/webapps/mpp/ua/privacy-full

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 931-431-8624 or via email: info@RRTholsters.com